Delivery and Returns

Australian delivery

Please allow 1-4 days for metro delivery. Remote locations please allow 7-21 days delivery time.

Returns Policy

All products can be returned within 7 days of purchase. All products must be returned in unused condition. Customer is responsible for all shipping related costs. Please contact COZ electrical supplies at 9980 9063 or info@cozelectricalsupplies.com.au prior to return

Missing packages

COZ electrical supplies are not liable for any parcels which are lost in transit. There is no transit insurance on any postage services unless specifically requested by the customer. Additional charge for postage insurance will be added to your final invoice.

Damaged and faulty goods

If product is damaged in transit, please contact and we will organise refund. Customer will incur the cost of return postage and be credited the purchase price only. 

If an item is found to be faulty within 7 days of purchase, please contact us and we will issue a refund.  Customer is responsible for all shipping related costs. Please contact COZ electrical supplies at 9980 9063 or info@cozelectricalsupplies.com.au prior to return

If the item is deemed faulty outside of the 7 day period, then the manufacturers warranty applies. Faulty items can be returned for refund of purchase price only. The customer is responsible for all shipping related costs.